1. General Information
At Hockshi, we aim to provide a seamless experience for buyers and sellers of used books. All books are sold "as-is," and sellers are required to accurately describe the condition of their items.
2. Selling Policy
- Only registered users can list books for sale.
- Sellers must provide clear photos, accurate descriptions, and condition details (e.g., Like New, Good, Acceptable).
- Listings violating copyright laws or containing offensive content will be removed.
- A 3% commission will be applied to each sale.
3. Buying Policy
- Buyers are responsible for providing correct shipping details during checkout.
- Payments are accepted : Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal.
- Sellers are required to ship items within 5-12 business days of purchase.
4. Shipping Policy
- Sellers must provide tracking details for shipped orders.
- We are not responsible for delays caused by carriers.
5. Return and Refund Policy
Returns are accepted only if the item is significantly different from its description. Buyers must contact support within 15 days of receipt to request a refund.
6. User Responsibilities
Users are responsible for keeping their account information secure and refraining from fraudulent or abusive activities.
7. Data Policy
Your data is secure with us. We do not share your information with third parties without your consent. We do not store payment information on our servers. To ensure the security of your payment information, we request credit card details for every transaction. This way, we do not store payment information on our servers.
8. Contact Us
For questions or concerns, reach out to us at: